Privacy Policy & Data Rights

Effective Date & Document Version

This privacy policy took effect on October 17, 2026 (2026-10-17). It governs all property dispatch inquiries, support chat sessions, and website traffic arriving at hundleyshandyman.com. Any subsequent material modifications will be posted here with a renewed date timestamp.

Data Controller & Operating Identity

The data controller responsible for personal information processed on this website is Hundleyshandyman, trading at hundleyshandyman.com. The physical operating workshop and mailing address is 1162 HICKS RD, JEFFERSON CTY, TN 37760, JEFFERSON CTY, TN, United States. Telephone dispatch is maintained at (865) 278-0417, and electronic communications are handled via [email protected].

Categories Of Personal Data Collected

We collect and process personal data strictly necessary to estimate, schedule, and execute physical property maintenance and cabin repairs. Specifically:

• Dispatch Form Data (hugud39.php): Full customer name, telephone number, email address, physical property street address, selected service category (residential repair, cabin log maintenance, commercial hardware, or waste management), task notes, access specifications, and affirmative consent verification.
• Support Chat Communications (kabef22.php): Customer text messages, timestamp logs, assigned session token stored locally in the visitor's browser, and optional contact details provided during live trade assistance.
• Automated Server Logs: IP address, browser user-agent header string, referring URL, time of initial form rendering, and exact time of form transmission.
• Consent Settings: The visitor's preference regarding tracking cookies, persisted locally in the browser under the exact key site_consent_v2.
• Advertising Click Identifiers: Inbound campaign click tags including gclid from Google Ads, msclkid from Microsoft Advertising, and fbclid from Meta Ads.

We do not create user accounts, require passwords, or handle financial payment cards. Nothing is sold through an online shopping cart, and no binding monetary transactions take place on this domain.

Purposes Of Data Processing

Personal data is collected and processed for explicit, legitimate trade operations:

• Evaluating repair inquiries, validating material needs, and delivering itemized non-binding estimates.
• Scheduling trade truck arrival windows (1 to 4 hours) and routing technician Handy Hundley to the designated work site in Jefferson City or regional route perimeters.
• Responding to live questions through the dispatch chat interface.
• Measuring inbound advertising campaign attribution and verifying ad platform performance across Google, Microsoft, and Meta.
• Safeguarding our systems against spam, automated bots, and distributed attacks.

Legal Bases For Processing

We process personal data under lawful bases established by applicable data protection frameworks:

• Performance of a Contract: Processing contact, property, and repair details submitted through our inquiry forms is necessary to take preliminary steps at the visitor's request prior to executing a physical handyman service agreement.
• Consent: Storing analytical cookies, transmitting advertising signals, and initiating direct marketing communications relies on explicit, freely given, affirmative consent provided via our consent banner.
• Legitimate Interests: Maintaining server security logs, preventing fraudulent bot submissions, and optimizing website stability is conducted under our legitimate business interests, balanced against individual privacy rights.
• Legal Compliance: Retaining financial transaction records, liability documentation, and tax invoices per Tennessee state and United States federal statutory requirements.

Advertising Platforms & Campaign Attribution

This website is an active destination for paid marketing campaigns. We receive traffic directly from Google Ads, Microsoft Advertising, and Meta Ads. Each platform may append an individualized click identifier to inbound hyperlinks when an advertisement is clicked:

• gclid: Google Click Identifier appended by Google Ads to measure campaign attribution and dispatch request conversions.
• msclkid: Microsoft Click Identifier appended by Microsoft Advertising to analyze search and display performance across the Bing advertising network.
• fbclid: Meta Click Identifier appended by Meta Ads for contractor and home repair campaign tracking.

These parameters are captured in server routing logs to verify marketing return on investment. No ad platform has reviewed, approved, or verified this website or its services.

Google Consent Mode v2 Integration

We implement Google Consent Mode v2 to uphold visitor privacy choices. By default, before any user action is taken on our consent banner, the four foundational tracking signals are initialized to denied:

• ad_storage: 'denied'
• ad_user_data: 'denied'
• ad_personalization: 'denied'
• analytics_storage: 'denied'

Only when a visitor clicks "Allow Storage" are these four parameters updated to granted. If the visitor selects "Decline", or subsequently re-opens cookie settings via the footer control to revoke permission, all four signals immediately revert to 'denied'. In denied states, Google and Microsoft tags operate without writing or reading non-essential browser cookies.

Third-Party Data Processors

We disclose limited personal data only to contracted service providers who assist in operating our website and delivering client dispatch communications:

• Google LLC / Google Ireland Ltd: Provides Google Ads conversion evaluation and analytics services.
• Microsoft Ireland Operations Ltd: Provides Microsoft Advertising campaign management. Information regarding Microsoft data practices is detailed in the Microsoft privacy statement at privacy.microsoft.com.
• Meta Platforms Ireland Ltd / Meta Platforms, Inc.: Evaluates contractor advertisement delivery across Facebook and Instagram networks.
• Web Infrastructure & Hosting Provider: Hosts our web server environment, manages relational inquiry tables, and ensures network uptime within the United States.
• SMTP Email Route: Transmits inbound form notifications directly to Handy Hundley's operational inbox for scheduling review.

International Data Transfers

Hundley's Honey Do and Handyman services operates from 1162 HICKS RD, JEFFERSON CTY, TN 37760 in the United States. Data submitted by visitors located in the European Economic Area or the United Kingdom is transferred to, stored, and processed within the United States. Where international transfers occur, we rely on standard contractual clauses, adequacy frameworks, and strict technical safeguards to guarantee that your personal information receives equivalent protection.

Definitive Data Retention Periods

We maintain data only for predetermined operational periods rather than an indefinite duration:

• Customer Inquiries & Notification Emails: Retained for exactly 18 months from the date of submission to resolve project warranties, follow-up maintenance, and tax audit records.
• Live Support Chat Transcripts: Retained for 12 months to maintain service history and dispatch logs.
• Web Server & Access Security Logs: Retained for 30 days, after which they are automatically purged or rotated.
• Visitor Consent Choices: Persisted in browser local storage under site_consent_v2 for 12 months unless cleared manually by the user.
• Data Rights Inquiries (DSAR): Fully processed and responded to in writing within 14 days of receipt.

Technical & Administrative Data Security

We maintain rigorous physical, administrative, and digital safeguards to protect customer records against unauthorized disclosure, alteration, or destruction. All web traffic is encrypted in transit using Transport Layer Security (TLS 1.3). Server endpoints enforce strict file permissions, isolated database credentials, parameter sanitization, and automated honeypot filters to prevent malicious script injection. Access to service truck dispatch records is restricted exclusively to Handy Hundley.

European Privacy Rights (GDPR)

For visitors accessing this site from the European Economic Area or the United Kingdom, the General Data Protection Regulation (GDPR) affords specific statutory rights regarding personal data:

• Right of Access: You may request a verified copy of all personal records we hold regarding your inquiries.
• Right to Rectification: You may request correction of inaccurate property addresses, phone numbers, or punch-list notes.
• Right to Erasure: You may demand deletion of your contact records, subject to ongoing legal or tax retention obligations.
• Right to Restriction: You may request temporary suspension of data processing during dispute resolution.
• Right to Data Portability: You may receive your provided personal data in a structured, commonly used machine-readable format.
• Right to Object: You may object at any time to processing based on legitimate business interests.
• Right to Withdraw Consent: Where processing is predicated on consent, you may revoke permission immediately through our cookie settings.

United States State Privacy Rights & California CCPA

Residents of California and other states with comprehensive privacy legislation enjoy distinct consumer rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), as well as related state statutes:

• Right to Know: The right to know the categories of personal information collected, sources, purposes, and third-party recipients.
• Right to Delete: The right to request deletion of personal information collected directly from you.
• Right to Correct: The right to correct inaccurate personal records.
• Right to Opt-Out of Sale or Sharing: We do not sell personal information for monetary compensation. To the extent that cross-context behavioral advertising tags constitute "sharing" under CCPA/CPRA, visitors may opt out at any time by selecting "Decline" on our consent banner or transmitting a recognized opt-out signal.
• Right to Non-Discrimination: We do not alter service rates, quote baselines ($58–$80/hr residential), or dispatch priority based on the exercise of your privacy rights.

Global Privacy Control (GPC)

Our website natively respects the Global Privacy Control (GPC) signal transmitted by compatible browser extensions or operating systems. When our server or client-side scripts detect the Sec-GPC HTTP header set to 1, we treat this as a valid, binding opt-out request for advertising cookies and data sharing without requiring additional user intervention.

Children's Privacy Protection

Hundley's Honey Do and Handyman services provides physical property repairs exclusively to property owners, facility managers, and adults capable of entering into binding maintenance agreements. This website is not directed toward children under 16 years of age, and we do not knowingly solicit or collect personal information from minors. If we learn that personal data of a minor has been submitted, it will be deleted immediately.

Regulatory Complaints & Supervisory Authorities

If you believe our processing of your personal information infringes upon statutory data protection laws, you retain the right to lodge a formal complaint with an appropriate regulatory authority:

• In the United States, you may file a complaint with your respective state Attorney General's Office, or in California, with the California Privacy Protection Agency (CPPA) at cppa.ca.gov.
• In Tennessee, complaints may be directed to the Office of the Tennessee Attorney General, Consumer Protection Division.
• In the European Union, you may contact the Data Protection Authority in the member state of your habitual residence or place of work.

Policy Modifications & Updates

We reserve the right to revise this privacy statement to reflect changes in our trade operations, tool inventory, or applicable state and federal data privacy laws. Any updates will be published directly to this URL with a revised effective date. Continued use of our dispatch request services following notification constitutes acceptance of updated terms.

Direct Human Contact Information

For questions regarding our data practices, Consent Mode v2 implementation, or direct handyman dispatch operations, contact our operational master:

Handy Hundley, Operator & Craftsman
Hundley's Honey Do and Handyman services
1162 HICKS RD, JEFFERSON CTY, TN 37760
Direct Phone: (865) 278-0417
Electronic Mail: [email protected]
Jurisdiction: State of Tennessee, Jefferson County Courts